1 hour ticket response
LA RED DE INGENIERIA’s team of techs is committed to offering rapid answers to each of your questions. We will review your technical support ticket as soon as it has been delivered and will reply with a solution to your problem within less than 60 minutes after the tech support ticket submission. In reality, our average tech support ticket response time is twenty minutes.
An Outstanding Client Support Service
Our customer support staff representatives possess broad experience in the cloud service field and are trained enough to supply a quick answer to your problem. If, however, the issue at hand is not within the competence of a technician, the tech support ticket will be sent to a programmer or system administrator for additional investigation.
An Easy–to–Navigate Help Center Section
To help you find a quick suggestion on how to use a certain feature, we have included a very intuitive Help section in our Site Control Panel. You can search through a huge selection of web hosting account administration articles and website management articles, take a look at the F.A.Q. library or check out our how–to video tutorials.