A 99.9% Server Uptime
We’ve set up our cloud hosting system using stable hardware and heavily tweaked software. Our admins have installed a modified version of SELinux on our servers in order to ensure maximum safety and stability. We have added several anti–DDoS devices coupled with powerful firewalls to make sure our internal network is impregnable and safe.
All cloud hosting packages come with a 99.9% server uptime guarantee. And irrespective of which datacenter you pick, the guarantee remains the same.
A 99.9% Network Uptime
If you would like to deliver a first–class hosting service, you can scarcely trust the default network configuration in a datacenter. We have built our own custom network in an effort to ensure an extremely fast connection speed with the outside world.
And thanks to this, no matter which data center facilities you select: our USA located datacenter, our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter or our Australia located datacenter, you will take advantage of a guaranteed 99.9% network uptime. And this guarantee is valid with all hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
While we have done pretty much everything to minimize all potential risks with our cloud hosting plans and regardless of the fact that we provide top–class tech support, sometimes the client is simply not satisfied with what we offer. Or he has to upgrade to a more robust hosting solution, like a virtual private server or a dedicated hosting server.
This is the reason why our company offers a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you’re not fully pleased, you will get a full refund.
24/7 Technical Support
We have meticulously selected each member of our 24x7 support staff to make sure that we can offer the very best customer support that you can possibly get. Each of our customer service technicians has lots of years of experience dealing with hosting accounts behind his back, so they know very well what they are doing. What’s more, they’re available to you 24/7/365 – you can call them at any time and they’ll get back to you as fast as possible.
Their average ticket response time is just twenty minutes, while with many other web hosting firms you have to wait around for days. What’s more, we offer you a 1–hour response time guarantee. Regardless of what happens, your enquiries will be answered within an hour.